Privacy Policy

We may collect the following types of personal information when you interact with our website, advertisements, or office:

• Contact details such as your name, phone number, email address, and mailing address.
• Health and dental information you voluntarily provide to help us understand your needs.
• Appointment preferences, requested dates, and communication history.
• UTM parameters, referrer URLs, and analytics data related to how you found our website.
• Call recordings, SMS message content, and email correspondence with our office.
• Device and browser information collected automatically through cookies and tracking technologies.

We use the information we collect to:

• Respond to your inquiries and provide dental implant and denture consultations.
• Schedule, confirm, and manage appointments.
• Send appointment-related reminders, confirmations, and follow-up communications.
• Deliver educational content, special offers, and marketing messages (where permitted).
• Improve our website, advertising, and patient experience.
• Comply with legal, regulatory, and professional obligations.

When you submit a lead form—such as a request for a free consultation, eligibility survey, quote, or special offer—you voluntarily provide your contact information so that we can follow up with you. This applies to lead forms submitted on our website as well as forms, instant forms, lead ads, click-to-message ads, chat widgets, landing pages, or booking tools hosted on any third-party social media, search, or marketing platform, including but not limited to Facebook, Instagram, Messenger, YouTube, Google (including Google Ads lead forms and Local Services Ads), Microsoft/Bing, Yelp, LinkedIn, and similar advertising or directory platforms.

Submitting a lead form through any of these channels constitutes your express written consent for us to contact you using the information you provided, including by phone call, SMS text message, and email, for the purposes described in this policy—regardless of where the form originated. Information submitted through third-party platforms is transmitted to us and stored in our customer relationship management (CRM) system, and is also subject to that platform's own privacy policy and terms.

By providing your phone number, email address, or other contact information, you expressly consent to receive appointment-related communications from Megatec Dental Lab. For the purposes of this policy, “appointment related” means any communication that relates to scheduling, confirming, rescheduling, reminding, preparing for, or following up on a dental appointment or consultation. This includes, but is not limited to:

• Phone calls to schedule a future appointment or consultation.
• SMS text messages confirming, reminding, or rescheduling appointments.
• Emails containing appointment details, pre-visit instructions, or follow-up care information.
• Communications about incomplete or pending appointment requests.
• Messages regarding treatment planning tied to a scheduled or requested visit.

These communications may be sent using automated technology, including auto-dialers and pre-recorded messages, to the contact information you provided. Message and data rates may apply for SMS messages depending on your carrier plan.

When you provide your phone number and opt in to communications—whether by completing a lead form on our website, submitting a lead or instant form through any social media, search, or advertising platform (such as Facebook, Instagram, Messenger, YouTube, Google, Microsoft/Bing, Yelp, LinkedIn, or similar), using a booking form, a chat widget, or giving verbal consent—you expressly authorize Megatec Dental Lab to contact you by SMS text message and phone call at the number you provided.

These communications may be sent using automated technology, including auto-dialers and pre-recorded or artificial voice messages, to schedule, confirm, reschedule, remind you of, or follow up on appointments and consultations. Messages may include:

• Appointment confirmations, reminders, and scheduling calls.
• Responses to your questions or treatment inquiries.
• Follow-up messages after a consultation or visit.
• Pre-visit instructions and post-treatment care information.
• Occasional promotional messages, where permitted by law.

Message and data rates may apply for SMS messages depending on your carrier plan. You may opt out of SMS marketing messages at any time by replying STOP. For appointment-related calls and messages, you may contact our office directly to update your preferences. Opting out of marketing messages does not prevent us from sending necessary appointment-related communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with subcontractors and service providers who assist us in delivering these messages.

We may send you emails related to your appointment request, consultation, or treatment. We may also send promotional emails if you have consented to receive them. Every marketing email includes an unsubscribe link, and you may update your preferences at any time by contacting us.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to patient and lead information is restricted to authorized personnel and trusted service providers who need the information to perform services on our behalf.

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With trusted service providers who assist with scheduling, marketing, analytics, and website operations, under strict confidentiality obligations.
• When required by law, court order, or government regulation.
• To protect our rights, property, or safety, or the rights, property, or safety of others.
• In connection with a business transfer, merger, or acquisition, with appropriate protections.

Our website uses cookies, pixels, and similar technologies to understand visitor behavior, improve user experience, and measure the effectiveness of our advertising. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to inaccurate information.
• Request deletion of your personal information, subject to legal and professional obligations.
• Opt out of marketing emails, SMS messages, and phone calls.
• Update your communication preferences by contacting our office.

To exercise any of these rights, please contact us using the information below.

Our website may contain links to third-party websites, including online scheduling tools, review platforms, and payment processors. This Privacy Policy applies only to information collected by Megatec Dental Lab. We encourage you to review the privacy policies of any third-party services you use.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top of this page indicates when this policy was most recently revised. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us: